Requests
Service, spares, and project request lifecycles.
3Open requests
2High / urgent
0Unassigned
3Billable / approval
0Blocked
| Request | Status | Entitlement | SLA | Customer | Type | Priority | Owner | Due | Jobs | Actions |
|---|---|---|---|---|---|---|---|---|---|---|
Draft retrofit proposal for chute instrumentationREQ-J-1003 Prototype project workflow with draft fields only. Final scope and commercial model require customer confirmation. | in progress | billableNo active match | — | Demo Mining Co. | project | urgent | Sasha Sales | 5/12/2026 | 1 | Open |
Investigate belt scale drift on Conveyor 04REQ-S-1001 Diagnose the drift issue, confirm calibration condition, and prepare next-step actions. | scheduled | billableNo active match | — | Demo Mining Co. | service | high | Theo Service | 5/6/2026 | 1 | Open |
Supply replacement load cellsREQ-P-1002 Confirm exact part number, lead time, and whether onsite fitting is required. | awaiting customer | billableNo active match | — | Atlas Foods Processing | spares | medium | Sasha Sales | 5/9/2026 | 0 | Open |